Prices are subject to change without notice. We reserve the right to limit or adjust quantities or refuse orders that do not meet our requirements.

We accept PayPal payments via our website only and will be charged immediately (as opposed to when your order ships).

We accept MasterCard · Visa · Discover · American Express ·

Customers with USA billing addresses will not be charged until the order is processed for shipping. However, a credit card authorization hold occurs at the time the order is placed.

Any other type of payment must call for arrangements and approval.

Florida inter-state transactions are subject to local sales TAX, unless Resale Certification Permit is provided.

All Sales are Final. We reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.

Returns, Shortages, or Damages

All returns are allowed only with prior authorization. Shortages, damaged or returns must be reported within 2 days of delivery. Returns must be in their original packaging. Returns will only be accepted with a return authorization number issued by the Returns Department. All merchandise must be returned within 7 days of authorization, freight Pre-paid. No returns on special orders or products, which are outdated, damaged or otherwise un-sellable. Returns on hardware (Kiosk, Printers etc.) must be in mint condition with factory packaging, blank warranty cards, manuals & accessories and are subject to inspection. Digital equipment is NOT returnable unless defective. Returned merchandise will be replaced AFTER inspection and approval. NO cash or credit card refunds on returned products. Please allow 30 DAYS from receipt of your return for Credit or replacement. Returns that are not due to damages or defects are subject to a 20% restocking fee.

Software: All our software that we stock and sell is sold as a SERIAL KEY that is digitally generated by the Publisher of the software and delivered as a downloadable Key. Because of the digital delivery of the Software and Key, we cannot offer a refund once it has been purchased.

• FREE UPS Ground on US Territory Shipping on all orders over $100!

-(FPO/APO, PO Boxes, Hawaii, Puerto Rico, Alaska and Guam are excluded)
– Free Shipping does not apply to Photo Kiosks
– Shipping on orders under $100 is $10
– Express Shipping is available per request and special fees will be charged accordingly.

• FREE TECH SUPPORT M-F (9am to 6pm! Eastern Time ! (Printers and Software)
• FREE Training and Installation if necessary ( phone & Remote PC Assistance)

Manufacturer’s Warranties

Our Products are warranted solely by the manufacturer. We are not liable if the manufacturer fails to perform warranty service.

We provide a warranty identical to the provisions and limitations of the manufacturer’s warranty, with the exception of the time period, which is equal to the term of the manufacturer’s warranty or one (1) year, whichever is less. Your warranty card and/or sales slip must accompany all items.

PBI Photo will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us.